Patient Access Specialist - Boise 23rd

About the role

At Terry Reilly we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team. We provide integrated care throughout the Treasure Valley with our medical, dental and behavioral health services - allowing our employees the unique ability to experience several disciplines of health care. It is important to us that our staff is given a healthy work-life balance.

Responsibilities

• Greeting, directing, and assisting patients and visitors in a professional, courteous, and efficient manner throughout their visit
• Scheduling and registering patients, including the accurate collection of required data
• Determining eligibility for services
• Counseling patients regarding payment policies, monitoring and collection of monies due
• Overall management of the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area

Minimum Qualifications

• Ability to provide strong customer service to a complex patient population
• Good verbal and written communication skills
• Basic bookkeeping skills - cash handling, posting charges, and deposits
• Ability to navigate multiple computer software programs including EHR, Microsoft Office products, scanner, calculator, and multi-line telephone
• Must be a self-starter and able to work with minimal supervision

Preferred Qualifications

• Experience as a receptionist in a medical, dental, or social services setting
• Strong bookkeeping or accounting skills
• Strong working knowledge of Microsoft Word and Excel
• Bi-lingual Spanish-speaking, reading and writing skills

Starting Pay DOE: $18.28