Patient Access Specialist

Summary

Performs receptionist, registration, and clerical duties associated with registering patients for services.

Responsibilities

• Mets with patient and/or patient's caregiver to exchange necessary information and documentation.
• Provides explanation of visit, instructions, and addresses concerns and questions.
• Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.
• Verifies insurance benefits and obtains pre-certification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

Requirements

• Relevant life support certification as determined at position level.

Qualifications

• None required.

Skills

• Critical thinking skills.
• Decisive judgement.
• Ability to work with minimal supervision.
• Fast-paced environment.

Benefits

• Recognition Performance bonus: 3-Year Incentive Bonus.
• Performance-based pay increase: Annual Merit Pay Increase.
• Market reviews: Base pay rates are adjusted annually to stay market competitive.
• Medical, dental, and vision coverage.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
• Employer-provided short-term disability and long-term disability with a buy-up coverage option.
• 403(b) plan with employer matching contribution.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.
• Access to academic degrees and certificate programs.
• Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
• LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
• Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.

Pay

$19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience.

Schedule

Full Time, 80.00 hours per pay period (2 weeks).