Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient access operations in Massachusetts. This contract opportunity is ideal for someone who is organized, service-focused, and comfortable guiding patients through registration and scheduling processes. In this role, you will help create a smooth arrival experience by confirming information, coordinating appointments, and supporting accurate intake workflows. Responsibilities: • Welcome patients and provide attentive assistance during registration, check-in, and related access activities. • Collect, review, and update demographic, insurance, and other required intake information to maintain accurate records. • Coordinate patient appointments and scheduling needs while helping ensure timely communication around visit details. • Verify medical insurance coverage and confirm eligibility information before services are provided when applicable. • Respond to patient questions with clarity and empathy, helping resolve routine access and registration concerns. • Maintain complete and accurate documentation in applicable systems while following established procedures and privacy standards. • Work closely with clinical and administrative teams to support efficient patient flow and address front-end operational needs. • Support updates to registration or scheduling workflows as needed, including process changes introduced within the department. • Experience in patient registration, patient access, or a similar healthcare administrative role. • Working knowledge of appointment scheduling processes in a medical setting. • Familiarity with medical insurance verification and eligibility review. • Strong customer service skills with the ability to assist patients in a detail-oriented and compassionate manner. • High level of accuracy when entering and reviewing patient information. • Ability to manage multiple tasks in a fast-paced environment while staying organized. • Clear verbal and written communication skills and the ability to collaborate with team members. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.