Patient Access Specialist

Responsible for accurate, compassionate front-end registration for hospital and physician services.

Responsibilities

• Greet patients and complete registration and pre-registration
• Verify insurance coverage and benefits, and obtain prior authorizations as required
• Collect point-of-service payments and support accurate billing information capture
• Use EHR and registration systems to enter data that supports clean claims and fewer denials
• Educate patients on financial responsibilities with empathy and clarity
• Partner with clinical and revenue cycle teams to improve patient financial experiences and revenue performance

Qualifications

• Strong patient service and communication skills
• Accuracy in registration and insurance processes
• Familiarity with EHR/registration systems
• Collaborative mindset