Patient Access Specialist

Job Summary We are hiring a Patient Access Specialist for a temp-to-hire healthcare services opportunity in Orlando, FL. This role is ideal for a dependable, detail-oriented professional who enjoys helping patients access diagnostic and specialty testing services while working in a fast-paced call center and administrative support environment. This position offers structured training, consistent weekday hours, and the opportunity to build a long-term healthcare career. You will join a supportive team environment where accuracy, follow-through, communication, and problem-solving are valued. The role is well suited for candidates with experience in insurance verification, prior authorization, healthcare customer service, medical billing, claims, collections, or high-volume administrative support. Key Responsibilities Verify patient insurance eligibility and benefits for diagnostic and specialty testing services. Obtain prior authorizations and help resolve insurance coverage issues. Communicate with insurance carriers by phone and through online portals. Track open cases, complete follow-up, and ensure issues are resolved in a timely manner. Maintain accurate documentation while following established procedures and compliance expectations. Handle patient, provider, or insurance-related questions and escalations professionally while meeting quality and productivity goals. Compensation And Benefits Pay: $18 per hour. Location: Southpark Circle, Orlando, FL 32819. Schedule: Monday through Friday, 8:00 AM to 5:00 PM. Training: 6 to 8 weeks, Monday through Friday, 8:00 AM to 5:00 PM. Work arrangement: 100% onsite for the first 120 days. Employment type: Temp-to-hire, with potential permanent placement after 120 days. Start date: November 2, 2026. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1070 ]]>