Patient Access Specialist Associate

The Opportunity

This position pays between $17.00 - $18.65/hr based on experience.
This position is an onsite role and candidates must be able to work on-site.

Job Responsibilities

• Performing admitting duties for all patients admitted for services at the hospital.
• Completing medical necessity / compliance checks, providing patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service.
• Operating the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
• Assigning accurate MRNs, providing patient education documents, reviewing eligibility responses, entering benefit data, and distributing forms.
• Explaining general consent for treatment forms, obtaining necessary signatures, and witnessing names.
• Screening medical necessity using the Advanced Beneficiary Notice (ABN) software and distributing other designated forms and pamphlets.

Experience

• 1+ years of customer service experience.
• Must be inquisitive and demonstrate openness to innovation including AI.

Required Education

• A High School Diploma/GED.

Required Certification

• CRCR required within 6 months of hire (Company Paid).

Benefits

• Comprehensive benefits package.
• Professional certification relevant to their field.
• Tuition reimbursement.
• Quarterly and annual incentive programs.

About the Role

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

Company Culture

• Empowering people and giving them the tools and resources needed to thrive.
• Associate Benefits – Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – Invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Equal Employment Opportunity

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.