Patient Access Specialist 3- Wood River Family Medicine - 156291

Description & Requirements

The Patient Access Specialist 3 is responsible for responding to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, complex scheduling, referral coordination, benefit verification, preauthorization, order transcription and general inquiries from patients, providers and the general public.

Shift Details

Shift Details: Monday-Friday 7:30am-5:30pm, with occasional weekends

What You Can Expect From This Role

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Uses a variety of technologies, tools and resources to support departmental workflows
• Serves as a role model, mentor, trainer and/or resource to coworkers
• Other duties as assigned

Minimum Qualifications For This Role

• Education: High School Diploma or equivalent.
• Experience: 2 years relevant experience.