Patient Access Service Associate - Emergency Department

About the role

Patient Access Service Associates are a critical resource in the hospital's revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third-party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle-free billing process.

Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out-of-pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations. In addition, registrars also participate in the department's quality assurance/monitoring program by auditing registrations completed by other registrars.

Responsibilities

• Register patients for inpatient and outpatient services
• Gather and validate patient information with insurance carriers
• Determine insurance benefits and estimate out-of-pocket costs
• Complete forms in accordance with federal and state regulations
• Participate in quality assurance by auditing registrations completed by other registrars

Requirements

• Prior registration experience preferred
• Insurance knowledge preferred

Schedule

40 hours per week - Third Shift

• Thursday - Friday: 11:00 PM - 7:00 AM
• Saturday - Sunday: 7:00 PM - 7:00 AM

Benefits

• Eligible for medical coverage on your first day of employment
• All other benefits effective the 1st of the month following hire date