PATIENT ACCESS SCHEDULING SPECIALIST - PER DIEM SHIFTS (25471)

About the role

Bergen New Bridge Medical Center is seeking a Patient Access Scheduling Specialist to join our team. This role is part of a supportive and inclusive work environment dedicated to providing high-quality, compassionate care.

Responsibilities

• Responds to calls from physician offices, clinics, patients, and/or other ambulatory services in a courteous and tactful manner.
• Registers hospital-wide services such as laboratory, radiology, cardiology, clinic, physical therapy and behavioral health into the online registration system to provide optimal access to these services.
• Enters demographic and financial data based on the criteria established by the department to ensure complete and accurate information.
• Consistently reviews all scheduled Same Day Surgery procedures to ensure proper authorization, provider availability and equipment is in place with the OR Scheduler and/or Manager.
• Keeps informed of changes as they relate to scheduling, registration, and surgical implants process requirements.
• Determines if co-payment is due for the type of service the patient is requesting.
• Works closely with the service line teams and communicates effectively any changes such as cancellations and/or rescheduling of visits.
• Cross trains in registration and admitting in all areas to assist with coverage when and if necessary.

Requirements

• Two to three years scheduling experience.
• Working knowledge of medical terminology.
• Proficiency in insurance verification and collection.
• Able to plan and utilize time management skills.
• Computer literate.
• Good organizational skills.
• Good oral and written communication skills.
• Good interpersonal skills.

Qualifications

• High School diploma or equivalent required.

Skills

• Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness.
• Time Management: ability to plan and utilize time management skills.
• Communication: good oral and written communication skills.
• Interpersonal: good interpersonal skills.

Benefits

• Comprehensive benefits package, including a competitive medical, dental, and vision plans.
• Generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays.
• Commitment to employee personal and professional growth through robust tuition reimbursement and continuing education programs.

Pay

Salary commensurate with experience within posted range: $19.00 - $22.00 per hour.

Schedule

Flexible schedule to accommodate the needs of the patient and the medical center.