Patient Access Scheduling Representative (Outpatient)

About Us

Adventist Health Lodi Memorial, located in the heart of San Joaquin County, has been a leading healthcare provider since 1952. We consist of a 190-bed hospital, 17 medical offices, home care services, comprehensive cancer care, and a wide range of award-winning services throughout Lodi and surrounding areas. Lodi offers small-town charm, extensive vineyards, and local dining, with proximity to the Bay Area, Sacramento, Lake Tahoe, and the Northern California coast.

Adventist Health is a faith-based, nonprofit, integrated health system serving over 100 communities on the West Coast and Hawaii with more than 440 sites of care, including 27 acute care facilities. Our team of over 38,000 employees, physicians, and volunteers is driven by a mission to inspire health, wholeness, and hope.

About the Role

Coordinates and reviews the work of subordinate employees and assists in scheduling outpatient care. Provides guidance to staff within established policies and work areas. Handles sensitive and confidential information, requiring interpretation of policies and procedures to guide decisions.

Responsibilities

• Makes decisions regarding daily priorities for a work group, including coordinating work activities and monitoring schedule adherence.
• Assists with scheduling patient appointments and coordinates schedules with patients.
• Verifies patient demographic and financial responsibilities.
• Performs other job-related duties as assigned.

Requirements

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Five years' relevant experience: Preferred

Pay

The estimated base pay for this position is $25.00 to $30.45 per hour. Additional compensation may include differentials, shift incentives, or bonuses. Base pay is part of a comprehensive rewards package, including benefits.

Schedule

• Full-time regular position
• Day Shift
• 8-hour shifts

Location: Lodi, CA, United States