Patient Access Scheduler - Fort Dodge Clinic, Full Time

About the role

The Patient Access/Scheduler position plays a crucial role in ensuring smooth operations within Van Diest Medical Center. This role involves telecommunications, receptionist duties, and managing patient information.

Responsibilities

• Communicate with patients, visitors, and others regarding clinic locations.
• Obtain and enter all necessary demographic and insurance information from patients.
• Enter accurate information into the scheduling software.
• Verify insurance and gather preauthorization information.
• Collect and communicate pre-service payment information to Patient Access staff.
• Refer non-insured patients to the financial counselor for payment arrangements.

Requirements

• High school diploma or GED.
• Ability to speak, hear, and understand English.
• Strong customer service skills and high alertness.
• Pass the Certified Patient Account Tech (CPAT) exam within 18 months of hire.
• Minimum 2 years of computerized data entry experience.
• Reception or clerical experience in a healthcare setting preferred.
• Knowledge of health insurance regulations and requirements preferred.
• Proficiency in Microsoft Office applications, specifically Word and Excel, e-mail, and internet/web searches preferred.
• Average typing speed of 35 words per minute preferred.
• Effective communication with colleagues and the public.

Contact Information

For questions, please contact Human Resources at (515) 832-7711. Applications can be submitted online at www.vandiestmc.org under the "Careers" link at the bottom of the page.