Patient Access Representative - Value Based Care - Temporary

Key Responsibilities

• Review, verify, and process patient documentation in accordance with established policies and procedures.
• Maintain accurate patient records and ensure timely documentation within the electronic health record (EHR) system.
• Communicate with patients to provide information, answer questions, and assist with administrative requests.
• Cook up required documentation to external organizations, including insurance payers, as appropriate.
• Ensure accuracy, completeness, and confidentiality of patient information while maintaining compliance with HIPAA and organizational policies.
• Collaborate with internal departments and external partners to support efficient workflow and timely resolution of administrative requests.
• Deliver exceptional customer service by interacting professionally and courteously with patients, providers, and colleagues.

Requirements

• High school diploma or equivalent.
• Experience in a healthcare setting preferred, but not required.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills, including proficiency with Microsoft Office applications.

Qualifications

• Excellent organizational skills.
• Attention to detail.
• Knowledge of HIPAA regulations.

Skills

• Proficient in electronic health record systems.
• Strong problem-solving abilities.
• Effective time management.

Pay

The compensation for this role includes a base pay range of $18.00-24.00, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.