Patient Access Representative (SEIU), Full-time, Variable shift

Located in Templeton amongst the oak trees, Adventist Health Twin Cities has been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed acute care facility, our team provides exceptional care in emergency medicine, orthopedics, obstetrics, digestive disorders, wound care, and various medical, surgical and outpatient services. Locals enjoy weekly farmers markets in downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and biking, and beach days just fifteen minutes away at Cambria and Morro Bay.

About the role

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verifies all insurance and calculates and collects patient liability amounts. Ensures that all necessary signatures are obtained for treatment. Answers any questions and explains policies clearly. Checks for physician orders and attaches them to the appropriate patient record to ensure the correct test is received. Prints and collates any paperwork needed for each patient for distribution to unit/department. Escorts patients to their area or refers patients to available escorts as needed. This position is represented by SEIU.

Responsibilities

• Check for physician orders and attach them to the patient medical record to ensure that patients are receiving appropriate tests.
• Choose the correct health plan and accurately research to ensure accuracy when verifying insurance.
• Enter all authorization information accurately as needed.
• Follow guidelines and instructions from senior staff.
• Perform other job-related duties as assigned.

Requirements

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Benefits

A comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Pay

The estimated base pay for this position is $25.00 to $28.13 per hour. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc.

Schedule

• Full time
• ED Shift Length: 8 Hours

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.