Patient Access Representative - Rockford

Employment Type

Part time

Shift

Day Shift

Description

Schedule: 24 hours per week, Days
Week 1: 6:45-3:15 Sunday, 6:45-3:15 Thursday, 9a-5:30p Friday
Week 2: 6:45-3:15 Monday, 9a-5:30p Thursday, 9a-5:30p Friday
Week 3: 6:45-3:15 Monday, 9a-5:30p Thursday, 9a-5:30p Friday
Week 4: 9-5:30 Monday, 9a-5:30p Friday, 6:45-3:15 Saturday

Training

The first two weeks of training are M-F, 8a-430pm must be able to attend this*

Why You’ll Love Working at Trinity Health

• Great team that supports one another like family
• Day-one benefits including medical, dental, vision, and 403B retirement, and even pet insurance!
• Generous PTO, paid holidays, and a Colleague Referral Program
• Tuition reimbursement and student loan forgiveness options
• Career growth opportunities across 21 states with Trinity Health

What you will do

Provide patient focused customer service.
Perform outpatient & / or inpatient registration & insurance verification functions;
Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
Provide general information to hospital users, patients, families & physician offices

What you will need

• 1 year customer service experience, required
• HS Diploma or equivalent required
• Data entry skills (50 to 60 keystrokes per minute)
• Basic computer skills
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
• Excellent communication skills (verbal and written).
• Interpersonal skills to work with internal and external customers.
• Accuracy and attentiveness to detail and time management skills.

Nice to have

• Medical terminology
• Knowledge of diagnostic & procedural coding
• Insurance verification with the ability to explain benefits, secure necessary authorizations