Patient Access Representative - Primary Care

About the role

This integral administrative role plays a crucial part in maintaining the utmost organization and efficiency within our medical office. As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process.

Key Responsibilities

• Provides excellent customer service completing the registration process for patients
• Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry
• Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines

Qualifications

• Education: High school diploma or equivalent
• Certification: BLS through American Heart Association or American Red Cross
• Fingerprint Clearance: DPS Level One Fingerprint Clearance Card
• Experience: 1+ years' experience working in a customer service and/or office setting
• Work Requirements: Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer. Expected duties have, but not routine exposure to bloodborne pathogens

Schedule

Full-Time / Days 4x10 or 5x8 schedule

Benefits

• Medical, Dental, Vision
• Employer Paid HSA for HDHP participants
• Robust Wellness and Employee Assistance Program
• Employer Paid Group Life, Short & Long-Term Disability
• Generous Paid Leave Accruals and PTO Cash Out Opportunities
• 403b Retirement Plan with Employer Contributions
• Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
• Employee Identity Theft Protection
• On-site daycare exclusive to our employees' children of all ages
• On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Tuition Reimbursement/Scholarships for full-time employees
• As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program

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