Patient Access Representative - Per Diem Night Shift

Role Overview: The Patient Access Representative is responsible for efficiently registering patients, including obtaining accurate demographic, medical, and financial information, and ensuring complete admission records. Key Responsibilities Greeting and assisting patients or guests with their requests, maintaining professionalism in appearance and conduct.Training new staff and promoting teamwork across departments.Handling patient inquiries, directing them within the facility, and monitoring valuables per policy.Collecting deposits, co-payments, and explaining financial responsibilities; making financial arrangements when necessary.Completing and documenting all admission paperwork accurately, including Advance Directives and consent forms.Ensuring compliance with HIPAA, EMTALA, and other relevant laws, and remaining informed about insurance programs and billing processes.Operating cross-functionally in all hospital areas (Inpatient, Outpatient, ER), and demonstrating proficiency in all assigned courses within specified timeframes.Maintaining productivity goals, accuracy standards, and timely completion of registration and documentation tasks.Monitoring safety issues, reporting concerns, and summoning medical assistance when needed.Participating in quality improvement activities and safeguarding confidential information. Qualifications & Skills High School diploma or equivalent required.Minimum of 2 years of customer service experience.Mandatory BLS certification or ability to obtain within 30 days; M.A.B. certification required within 6 months.Strong communication, interpersonal, and organizational skills.Ability to work flexible hours, including overtime and holidays, and physically able to assist patients as needed. The role offers a salary range of $25.75 - $34.65 hourly, based on experience and responsibilities. The position emphasizes high-quality patient service, compliance with legal regulations, and teamwork in a healthcare setting.