Patient Access Representative (Outpatient), Hawaii Care Urgent Care, FT, Days

About Us

Adventist Health Castle, located in Kailua, has been one of the area's leading healthcare providers since 1963. We are comprised of a 160-bed hospital, eight medical offices, home care services, urgent cares, and a vast scope of services throughout O'ahu. In 2017, Adventist Health Castle was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. O'ahu offers an ideal climate, diverse culture, and picturesque landscape, complemented by a close-knit and proud community.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Our team of more than 38,000 employees, physicians, and volunteers is driven by the mission of inspiring health, wholeness, and hope.

About the Role

Facilitates the coordination of scheduled outpatient services and programs, completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support, enters status changes in the computer, and works on routine assignments within defined parameters and established guidelines.

Responsibilities

• Facilitates the patient admission and discharge process, including collection of patient information and financial data.
• Performs clerical tasks such as answering phone calls and addressing questions.
• Maintains files and ensures patient information is up to date.
• Schedules and coordinates appointments with patients, confirms appointments, and provides appropriate instructions.
• Performs other job-related duties as assigned.

Requirements

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Pay

The estimated base pay for this position is $21.38 to $27.90 per hour. Additional individual compensation may be available through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.

Schedule

• Full-time regular position
• Day Shift
• 8-hour shifts