Jobs · Healthcare · New York

Patient Access Representative, Inpatient Follow Up (Days 12p-8p)

Stony Brook Medicine · Stony Brook, NY · 1 mo ago
Healthcare$50k–$55k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, etc). Must not include placeholder sections. We need to parse the posting. First part: "At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas of Registration, Financial Screening and Verification, and patient throughput. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence. The Patient Access Representative assigned to Inpatient Follow Up is a key member of the Patient Access Services team, responsible for completing inpatient registrations, insurance verification, securing regulatory signatures and collecting inpatient point of service payments at the bedside. Professionally interacts with all hospital and clinical staff. Promotes a positive experience in all patient encounters." That's description of role. Could be "About the role" or "Responsibilities". We'll decide. Then list of duties: "Duties of a Patient Access Inpatient Representative may include the following, but are not limited to: Completes patient registration at inpatient bedside, including required demographic, regulatory information and signatures, and confirming insurance eligibility. Reviews registrations for completeness and correctness and supports registration areas when needed. Ensures that compliance regulations are met (including securing consents and regulatory signatures from patients or designee). Provides information on financial care counseling resources for self-pay patients. Assists in audits of regulatory documents / signatures. Must be able to maneuver a workstation on wheels through patients’ rooms within the designated registration areas, such as the emergency department and/or inpatient units." That's responsibilities. Then "Qualifications Required : Associate's Degree with one year working experience in healthcare, hospitality or related industry. Or in lieu of degree of an Associate's degree, two years of demonstrated excellence working in a patient facing role in health care, such as medical office. Excellence in verbal and written communication, computing and multi-tasking skills. Candidate must demonstrate experience and expertise in speaking with customers and can work well with persons who are under stress (such as sick patients and distressed family members). Strong PC experience and Microsoft Office; Excel, PowerPoint, and Word skills required. Ability to work with multidisciplinary teams. The selected candidate will be required to work some holidays. Pass days are variable and weekend availability is required." That's qualifications. Then "Preferred: Bilingual in English and Spanish. Billing Experience, Accounts Receivable, Hospital Patient Access, Registration experience. Skill experience in insurance reimbursement. Familiarity with Medical insurance benefits, demonstrated through experience with EMR computerized registration / Financial / IT systems. Knowledge of medical terminology. Previous experience as a Patient Access Representative at a Medical Center is preferred." That's preferred qualifications/skills. Then "Please Note: Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date." That's application instructions and posting details; we need to remove application instructions per rule: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should drop that paragraph. Then "______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.All Hospital positions may be subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position may be designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*Complete electronic reference check with a minimum of three (3) professional references.Successfully complete a 4 panel drug screen*Meet Regulatory Requirements for pre employment screenings.Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. The hiring department will be responsible for any fee incurred for examination." That's pre-employment requirements; could be part of qualifications? Might be considered "Requirements". We can include a section "Requirements" for these mandatory pre-employment checks. Then "_____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range: The salary range (or hiring range) for this position is $50,122 - $55,338 / year. The above salary range represents SBUH’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate’s validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as: Location pay for UUP for full-time positions ($4,000). Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Official Job Title TH Instructional Support Assistant Job Field Administrative & Professional (non-Clinical) Primary Location US-NY-Stony Brook Schedule Full-time Posting Start Date Sep 1, 2026 Posting End Date Oct 1, 2026, 11:59:00 PM Salary Grade SL1" We need to extract Pay: "Anticipated Pay Range: The salary range (or hiring range) for this position is $50,122 - $55,338 / year." Also mention supplemental pay: "Some positions offer annual supplemental pay such as: Location pay for UUP for full-time positions ($4,000)." Also mention benefits: "Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line." That's benefits info. Schedule: "Schedule Full-time". Also "Pass days are variable and weekend availability is required." and "The selected candidate will be required to work some holidays." That's schedule details. We also have "Posting Start Date Sep 1, 2026 Posting End Date Oct 1, 2026, 11:59:00 PM" but that's posting metadata; we should drop per rule: do not put Job ID/requisition numbers as headings — fold minor metadata into a short

or drop it. Probably drop posting dates. We also have "Official Job Title TH Instructional Support Assistant Job Field Administrative & Professional (non-Clinical) Primary Location US-NY-Stony Brook Schedule Full-time". The job title is not the same as earlier; but we should not repeat job title as heading. We can include location maybe in a short paragraph. We need to decide sections: About the role (intro paragraph), Responsibilities (duties list), Qualifications (required qualifications), Skills (maybe preferred qualifications/skills), Benefits (benefits description), Pay (salary range and supplemental), Schedule (full-time, holidays, weekend availability, pass days variable). Also maybe Requirements (pre-employment requirements). But we must avoid thin sections; combine where appropriate. We could have:

About the role

...intro paragraph...

Responsibilities

  • ...list items...

Qualifications

...required qualifications paragraph...

Preferred Qualifications

...preferred qualifications...

Skills

maybe combine with preferred? But we can keep separate. But rule: Prefer a few substantive sections over many thin ones. Could combine Qualifications and Preferred Qualifications into one "Qualifications" section with subpoints? But we need to use
  • for any list of duties/requirements/benefits. For qualifications we could use
    • for each bullet. We have required qualifications: Associate's degree + 1 year experience OR 2 years patient-facing role; excellence in verbal/written communication, computing, multi-tasking; experience speaking with customers, work well with stressed persons; strong PC experience and MS Office; ability to work with multidisciplinary teams; required to work some holidays; pass days variable; weekend availability required. Preferred: bilingual English/Spanish; billing experience, accounts receivable, hospital patient access, registration experience; skill experience in insurance reimbursement; familiarity with medical insurance benefits via EMR; knowledge of medical terminology; previous experience as Patient Access Rep at a Medical Center. We could list required and preferred as separate
        under Qualifications. Then Skills: maybe include Microsoft Office, communication, etc. But those already in qualifications. Could combine. Better: Have sections: About the role, Responsibilities, Qualifications (including required and preferred), Benefits, Pay, Schedule. Pre-employment requirements: could be part of Qualifications as "Requirements" but maybe separate "Requirements" section for pre-employment checks (physical, reference, drug screen, licenses). That is substantive. Thus sections: About the role, Responsibilities, Qualifications, Requirements (pre-employment), Benefits, Pay, Schedule. Check each for real content. About the role: we have intro paragraph. Responsibilities: list of duties. Qualifications: required and preferred. Requirements: pre-employment physical, reference check, drug screen, regulatory requirements, NYS license/certificate. Benefits: generous leave, health plans, state pension. Pay: salary range $50,122-$55,338/year; supplemental location pay $4,000 for UUP full-time. Schedule: Full-time; required to work some holidays; pass days variable; weekend

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