Jobs · Healthcare · California

Patient Access Representative III - 140477

UC San Diego Health · San Diego, CA · 1 mo ago
Healthcare$27.49–$34.17/hrInternship
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, etc. We need to parse the posting. Key info: - Payroll Title: HOSP BLANK AST 3 (maybe not needed) - Department: EC Admitting - Hiring Pay Scale: $27.49 - $34.17 / Hour - Worksite: East Campus Medical Center (Alvarado Road) - Appointment Type: Career Appointment - Appointment Percent: 50% - Union: EX - Contract: (maybe not needed) - Total Openings: 3 - Work Schedule: Variable, 8 hour shifts, Monday - Sunday; Varies - Job ID: #140477 (should not be heading) - Position: Patient Access Representative III - Extended Deadline: Wed 9/23/2026 (but we drop application instructions) - Description: UC San Diego Health's Revenue Cycle department supports... etc. - Under general guidance of Access Manager, Patient Access Rep/HAIII; pre-registers, pre-admits, admits patients by telephone and/or in person. Major duties include: ... list. - Minimum Qualifications: bullet list. - Preferred Qualifications: bullet list. - SPECIAL CONDITIONS: Must be able to work various hours, days, shifts, on-call and various locations based on the 24-hour Medical Center's business needs. Employment is subject to a criminal background check and pre-employment physical. - Pay Transparency Act Annual Full Pay Range: $60,865 - $80,304 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $29.15 - $38.46 - Factors in determining compensation... - The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. - The Annual Full Pay Range may be broader... - Vaccination policy etc (boilerplate) - Life-support certifications note (maybe relevant? It's about certifications; but it's a requirement? Might be considered as part of qualifications? It says: If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable. This is a condition; could be part of Requirements or Qualifications. We'll include under Requirements maybe. - UC San Diego Health description about facilities (maybe not needed but could be part of About the role? It's generic but could be considered description. Might be considered boilerplate? It's about the organization; maybe we keep as part of About the role? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The description about facilities might be considered boilerplate but it's substantive about the organization. Might keep as part of About the role. - "Applications/Resumes are accepted for current job openings only..." etc is application instructions; drop. - "To foster the best possible working and learning environment..." is EEO/diversity statement; drop. - "The University of California is an Equal Opportunity Employer..." drop. - "UC San Diego is a smoke and tobacco free environment..." drop. - "UC San Diego Health maintains a marijuana and drug free environment..." drop. - "Misconduct Disclosure Requirement..." maybe considered legal/boilerplate; drop. Thus we need sections: - About the role: could include description of department, mission, team, etc. Use prose. - Responsibilities: list of major duties (the bullet list after "Major duties include:"). - Requirements: Minimum Qualifications plus maybe special conditions (work various hours, background check, physical). Also life-support certifications note? Might be part of Requirements. - Qualifications: Preferred Qualifications. - Skills: maybe we can extract skills from qualifications: customer service, MS Office, communication, professionalism, etc. But we already have those in Requirements. Could create Skills section summarizing abilities: excellent customer service skills, strong communication, proficiency with MS Office, etc. However we must not invent or summarize away detail; we can keep them as they appear. Might be better to have Requirements include minimum qualifications, and Qualifications include preferred qualifications. Skills could be omitted if not distinct. But we need to decide which sections to include based on content. The posting has Minimum Qualifications and Preferred Qualifications. It also mentions "Must possess excellent customer service skills. Highly proficient with MS Office applications (Excel, Word). Possess strong communication skills...". Those are part of Minimum Qualifications. So we can put those under Requirements. We could also have a Skills section that lists those specific skills, but that would duplicate content. Better to not create a Skills section if it would be just repeating. The instruction: Prefer a few substantive sections over many thin ones. So we can combine. Thus sections: About the role (description), Responsibilities (duties), Requirements (minimum qualifications + special conditions), Qualifications (preferred qualifications), Pay (hiring pay scale and annual full pay range), Schedule (work schedule). Benefits? Not mentioned explicitly besides maybe appointment percent 50% career, union, etc. Not explicit benefits like health insurance etc. So we skip Benefits. We must not include sections with filler like "commensurate with experience". We have actual numbers. Now craft HTML. We need

for each section heading. Inside each section, use

for prose,

  • for lists. We must not include job title as heading. So no

    Patient Access Representative III

    . Good. We need to preserve all substantive information. Let's extract. About the role: Could combine the description paragraphs: "UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world — one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service." Also maybe include the note about interchangeable locations between Hillcrest, La Jolla and East Campus Medical Centers based on business needs. Also mention that it's part-time 50% career. Also mention worksite East Campus Medical Center (Alvarado Road). Also mention department EC Admitting. Also mention appointment type Career Appointment 50% Union EX. Also mention total openings 3. But some of that is metadata; we could include in About the role or maybe separate? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. So we can include minor metadata in a short paragraph. Thus About the role could include: department, worksite, appointment type, percent, union, total openings, location interchangeability, part-time note. Let's craft a paragraph: "This is a 50% Career appointment (Union EX) in the EC Admitting department at East Campus Medical Center (Alvarado Road), with three openings. The role may require work at Hillcrest, La Jolla, or East Campus Medical Centers based on business needs." Now Responsibilities: list of major duties: - efficiently collect accurate demographic information - review and interpret complex insurance benefits - obtaining prior authorizations - patient estimates - cash collections - interaction with public assistance programs (i.e., Medi-Cal, CCS) - implementation of Medicare requirements - interaction with physicians/office personnel as well as other hospital personnel, units and departments - referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care - Interact with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement. We need to keep as list. Requirements: Minimum Qualifications: - A minimum of three (3) years of registration or medical front office experience or equivalent combination of education and experience. - Thorough Knowledge of third-party payers. - Demonstrated knowledge of medical terminology. - Must possess excellent customer service skills. - Highly proficient with MS Office applications (Excel, Word). - Possess strong communication skills, with the ability to convey complex ideas clearly both verbally and in writing to audiences at all levels. - Possess the personal characteristics of professionalism, credibility, commitment to high quality standards, innovation, and accountability. - Ability to interact effectively with the public, including patients, visitors, clinical and support staff. Also SPECIAL CONDITIONS: - Must be able to work various hours, days, shifts, on-call and various locations based on the 24-hour Medical Center's business needs. - Employment is subject to a criminal background check and pre-employment physical. Also life-support certifications note: If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable. We could include that under Requirements as well. Qualifications: Preferred Qualifications: - Patient Access experience in a hospital setting. - UC San Diego - Extended Studies Intensive Revenue Cycle Course Certificate. - Experience with insurance and authorization verification. - Strong knowledge of third party payors including federal, state, and private health plans. - Bilingual English/Spanish. - Knowledge of medical terminology. - Knowledge and articulation of hospital patient forms, as required by JACAHO/GAD, etc. - Prior cash handling experience. - Experience completing Birth certificates. Pay: Provide Hiring Pay Scale: $27.49 - $34.17 / Hour. Also Annual Full Pay Range: $60,865 - $80,304 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $29.15 - $38.46. Also note factors in determining compensation. We can include both. Schedule: Work Schedule: Variable, 8 hour shifts, Monday - Sunday; Varies. Now produce HTML. We must not include any markdown fences. Just raw HTML. Let's construct:

    About the role

    This is a 50% Career appointment (Union EX) in the EC Admitting department at East Campus Medical Center (Alvarado Road), with three openings. The role may require work at Hillcrest, La Jolla, or East Campus Medical Centers based on business needs.

    Responsibilities

    • Efficiently collect accurate demographic information
    • Review and interpret complex insurance benefits
    • Obtain prior authorizations
    • Provide patient estimates
    • Perform cash collections
    • Interact with public assistance programs (e.g., Medi-Cal, CCS)
    • Implement Medicare requirements
    • Interact with physicians/office personnel and other hospital personnel, units, and departments
    • Refer appropriate cases to internal and external sources to assist with discharge/post-hospital care
    • Interact with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement

    Requirements

    • Minimum of three (3) years of registration or medical front office experience or equivalent combination of education and experience
    • Thorough knowledge of third‑party payers
    • Demonstrated knowledge of medical terminology
    • Excellent customer service skills
    • High proficiency with MS Office applications (Excel, Word)
    • Strong communication skills – ability to convey complex ideas clearly verbally and in writing to audiences at all levels
    • Personal characteristics of professionalism, credibility, commitment to high quality standards, innovation, and accountability

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