Patient Access Representative III - 140268

About the role

This position will all have interchangeable locations between Hillcrest, La Jolla and East Campus Medical Centers based on business needs.

Responsibilities

• Efficiently collect accurate demographic information
• Review and interpret complex insurance benefits
• Obtain prior authorizations, patient estimates, and cash collections
• Interact with public assistance programs (Medi-Cal, CCS)
• Implement Medicare requirements
• Interact with physicians/office personnel as well as other hospital personnel, units, and departments
• Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care
• Interact with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement

Requirements

• A minimum of three (3) years of registration or medical front office experience or equivalent combination of education and experience
• Thorough Knowledge of third-party payers
• Demonstrated knowledge of medical terminology
• Excellent customer service skills
• Highly proficient with MS Office applications (Excel, Word)
• Possess strong communication skills, with the ability to convey complex ideas clearly both verbally and in writing to audiences at all levels
• Possess the personal characteristics of professionalism, credibility, commitment to high quality standards, innovation, and accountability
• Ability to interact effectively with the public, including patients, visitors, clinical and support staff

Qualifications

• Bilingual English/Spanish
• Knowledge of medical terminology
• Knowledge and articulation of hospital patient forms, as required by JACAHO/GAD, etc.
• Prior cash handling experience
• Experience completing Birth certificates

Skills

N/A

Benefits

N/A

Pay

Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%)

Hiring Pay Scale: $27.49 - $34.17

Schedule

Variable, 8 hrs/day, Variable

Application Instructions

If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.