Patient Access Representative II, PRN, Baptist Town Center

Responsibilities

• Registering patients accurately and efficiently
• Utilizing multiple systems and interfaces
• Cross-Trained in order to work in multiple patient access areas
• Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributing to PAS Goals as defined annually
• Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintaining a professional relationship with all clinical and non-clinical team members
• Articulating compliance documentation and ensuring completion of required patient consent forms
• Maintaining patient privacy in accordance with HIPAA guidelines

Requirements

• 1-2 years Customer Service Experience
• 1-2 years Insurance Experience
• 1-2 years Healthcare Experience

Qualifications

• High School Diploma or equivalent
• Current CPR Certification

Skills

• Strong communication skills
• Knowledge of healthcare regulations
• Ability to multitask and prioritize tasks

Benefits

• Up to $500 Sign-on Bonus*

Pay

• Not specified

Schedule

• PRN Various Shifts - must have open availability to work weekdays, weeknights, weekends, days, nights, holidays