Patient Access Representative II - Ophthalmology

About the Role

The Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In this role, you will interpret, identify, communicate, and detail information through registration, scheduling, and/or acquiring authorizations for patient services in a dynamic team environment.

Responsibilities

• Interpret, identify, communicate, and detail medical business information.
• Perform registration, scheduling, and authorization tasks for patient services.

Skills

• Active listening and full attention to patients and medical professionals.
• Detail-oriented and empathetic, especially when dealing with critically ill or injured individuals.
• Ability to remain calm under stressful situations.
• Strong oral and written communication skills.
• Ability to maintain confidentiality.
• Basic understanding of medical terminology and procedures.
• Resourcefulness.

Qualifications

Minimum Qualifications

• High School Diploma, GED, or equivalent.

Preferred Qualifications

• Associate's Degree.
• 1 year of healthcare experience.
• Experience with Epic or other EMR systems.
• Experience with payment collection efforts.
• Bilingual (English/Spanish and/or other languages that meet business needs).

Pay

The current salary range for this position is $22.00 to $30.27 per hour. Compensation decisions consider experience, education, licensure, unique skillsets, organizational need, and internal equity.