Patient Access Representative I - Admissions
About the Role
Responsible for creating the first impression of the organization's services to patients, families, and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients), and collects proper data, documents, and signatures to ensure hospital bills will be paid by third-party payers or the patient. Serves as the first point of contact for physician offices and other customers regarding scheduling procedures.
Requirements
- High School diploma or GED (required)
- Associate Degree (preferred)
- Bachelor’s Degree (preferred)
- 2 years of customer service experience (required)
- 1–2 years of registration and/or billing experience within a healthcare setting (preferred)
Excellent communication (written and oral), detail orientation, organization, and multitasking skills required. Basic computer skills.
Schedule
Full-time position with shifts available: 7:00 AM to 7:00 PM or 7:00 PM to 7:00 AM.
About the Organization
ECU Health Chowan Hospital in Edenton is a 25-bed critical access hospital providing programs and services to 110,000 people across 6 counties. The facility offers medical and surgical services, including intensive care, a specialty care clinic, and a dedicated outpatient surgery area with endoscopy capabilities. A 7-bed emergency department serves approximately 15,000 patients per year, and team members have access to a telemedicine link with the Brody School of Medicine at East Carolina University.