Patient Access Representative Hospital

About the role

Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.

Work Schedule

• Week 1: Monday, Tuesday and Friday from 12:30p – 11p and Saturday 10:30a – 8:30p
• Week 2: Sunday, 10:30a – 8:30p and Monday, Tuesday and Friday from 12:30p – 11p

Location

University Hospital in Madison, WI.

Qualifications

• No minimum education required
• Associate's Degree in Business, Finance, Health Information Management or related field preferred
• 1 year of experience in a customer service-related field required
• 1 year of experience in a healthcare, call center, business, financial or insurance related field preferred

Benefits

• Excellent benefits package including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance
• Variety of schedules and shifts offering flexibility and work-life balance
• Access to resources through the UW Health Employee Wellbeing Department supporting emotional, financial, and physical well-being
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions