Patient Access Representative, ED Evenings, 32 hrs/wk

About the role

The Patient Access Representative facilitates all components of the patient's entrance into any Mercy facility, including scheduling, registration, benefit verification, pre-certification, and financial clearance.

Responsibilities

• Schedule and register patients
• Verify patient insurance and benefits
• Pre-certify services
• Ensure accurate patient data entry
• Work with insurance carriers and federal/state agencies

Requirements

• 1-3 years clerical experience and customer service experience preferred
• Experience with medical terminology and insurance plans preferred
• High School diploma required; some college helpful
• Exceptional attention to detail
• Strong organizational skills
• Ability to work under stress, meet deadlines, and perform tasks accurately
• Knowledgeable and experienced with various computers systems
• Ability to use a 10-key calculator and computer keyboard
• Prolonged standing and walking during each shift
• Ability to push/pull/lift up to 50 lbs on a regular basis
• Ability to grip, reach, bend, kneel, twist, and squat to perform duties

Qualifications

• Communicate effectively both orally and in writing
• Establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff, and insurance companies

Skills

• Knowledgeable about various computers systems
• Ability to use a 10-key calculator and computer keyboard

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32+ hours per pay period

Pay

Details of pay are not specified in this job description.

Schedule

Details of the schedule are not specified in this job description.