Patient Access Representative – Cardiology Seymour, IN

About the role

The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service.

Responsibilities

• Checking in and out visitors
• Scheduling appointments
• Registration
• Verifying demographics and insurance
• Telephone coverage
• Data entry
• Authorizations
• Pre-registration
• New patient referrals
• Point of service collections
• Other duties as assigned

Requirements

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Able to multi-task, have attention to detail, strong organization skills, and be a team player.
• Excellent critical thinking skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.

Qualifications

• Two years of experience in customer service or healthcare office setting preferred.
• High School Diploma or GED required.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Able to multi-task, have attention to detail, strong organization skills, and be a team player.
• Excellent critical thinking skills.
• Proficient in data entry with multiple software applications.
• Knowledge of Microsoft Office suite of products.

Skills

• Customer service experience
• Healthcare office experience
• Verifying demographics and insurance
• Telephone coverage
• Data entry
• Authorizations
• Pre-registration
• New patient referrals
• Point of service collections

Benefits

At Community Health Network, we believe in building teams that deliver exceptional care through empathy, communication, and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here.

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