Patient Access Representative - AF | Internal Medicine | 40hrs/week
Job Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic.
Shift
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range
Salary Range: $17.93 - $24.26
Union Position
Union Position: Yes
Qualifications
- Post secondary education or equivalent training in a healthcare or business related field is preferred.
- Previous customer service experience in an office setting, preferably in a healthcare setting.
- Knowledge of registration procedures, extensive computer skills, basic knowledge of system applications, billing systems, and third party payers is preferred.
- Medical terminology desired.
Additional Duties
- Preparation & coordination of charts
- Organization of supporting provider documents
- Initiation & collaboration of patient financial assistance
- Tracking patient visits & health information management on patient accounts
- Compilation, distribution, administration, and scoring of assessments
- Coordination of Telemed appointments
- Reminder calls for appointments
- Hospital admission
- Office duties, such as making copies or sending faxes
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.
Featured
Featured: No