Patient Access Rep I

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We need to parse the posting. Key info: - Additional Information About The Role Lcoated at Christian Hospitial North East (typo). So location: Christian Hospital North East. - Additional Preferred Requirements Part time evening/midnight role - 5:30 Pm -6 Am Must work every 3rd weekend and 2 holidays a year 6.30 hours but chance to pick up more hours Thus schedule: part-time evening/midnight 5:30pm-6am, must work every 3rd weekend and 2 holidays a year, 6.30 hours (maybe 6.5? but we keep as given). Chance to pick up more hours. - Overview: description of BJC HealthCare. - Preferred Qualifications: (maybe heading "Preferred Qualifications"). - Role Purpose: description. - Responsibilities: long paragraph. - Minimum Requirements: Education High School Diploma or GED; Experience No Experience. - Preferred Requirements: Education Associate's Degree; Experience Supervisor Experience No Experience (maybe they meant "Supervisor Experience"? Actually says "Experience Supervisor Experience No Experience". Might be confusing. We'll keep as given. - Licenses & Certifications: CHAA - Benefits And Legal Statement: list of benefits: Comprehensive medical, dental, vision, life insurance, legal services first day of month after hire; Disability insurance paid by BJC; Annual 4% BJC Automatic Retirement Contribution; 401(k) plan with BJC match; Tuition Assistance available first day; BJC Institute for Learning and Development; Health Care and Dependent Care Flexible Spending Accounts; Paid Time Off benefit combines vacation, sick days, holidays and personal time; Adoption assistance. - Also note: "Not all benefits apply to all jobs". We'll keep. - Also there is "Equal Opportunity Employer" boilerplate to remove. - Also "To Learn More, Go To Our Benefits Summary." maybe we can keep as part of benefits? It's a link instruction; maybe we drop as application instruction? It's not exactly application instruction but it's a referral. Might be considered boilerplate; but it's about benefits. Could keep as a sentence. - Also "The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job." That's boilerplate; remove. - Also "Additional Information About The Role Lcoated at Christian Hospitial North East Additional Preferred Requirements" seems weird; we need to extract location and schedule. We need to avoid repeating job title as heading (not given). No Job ID. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information; do not invent or summarize away detail. We need to include a section ONLY when posting has real specific content for it — never emit a heading followed by filler/placeholder text. Thus we need sections: About the role (maybe Overview), Responsibilities, Requirements (maybe Minimum Requirements), Qualifications (maybe Preferred Qualifications), Skills (maybe not explicit), Benefits, Pay (if any), Schedule (if any). Pay not mentioned. So we should not include Pay section. Schedule: we have schedule details. So include Schedule section. Benefits: we have benefits list. Include Benefits. Requirements: Minimum Requirements and Preferred Requirements maybe combined under Requirements? Could separate Minimum Requirements and Preferred Requirements as sub-sections? But we only have headings for Requirements (generic). Could put both under Requirements with sub-lists? But we need to follow instruction: use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements and Qualifications separate. We'll put Minimum Requirements under Requirements, Preferred Qualifications under Qualifications. Also Preferred Requirements (Education Associate's Degree; Experience Supervisor Experience No Experience) maybe also under Requirements? But they are labeled Preferred Requirements. Could treat as part of Requirements as well. But we have Qualifications heading for Preferred Qualifications. Might be overlapping. Let's decide: - Requirements: Minimum Requirements (Education High School Diploma or GED; Experience No Experience). Also maybe Preferred Requirements (Education Associate's Degree; Experience Supervisor Experience No Experience) but that seems contradictory: "Experience Supervisor Experience No Experience". Might be a mistake; we can keep as is. - Qualifications: Preferred Qualifications (maybe includes CHAA certification? Actually Licenses & Certifications CHAA is separate). Also Role Purpose maybe under Qualifications? But Role Purpose is more about role purpose. Could be under About the role? Might be better to put Role Purpose under About the role. But we need to preserve all substantive info. Let's extract sections: About the role: Could include location, schedule, overview of BJC, role purpose. But we already have Overview section separate. Could combine. Given instruction: Prefer a few substantive sections over many thin ones. So we can have sections: About the role (includes location, schedule, overview, role purpose), Responsibilities, Requirements, Qualifications, Benefits. We'll not include Skills (no explicit skills list). Pay omitted. Now we need to format. Let's gather content: Location: Christian Hospital North East (typo: Lcoated). We'll correct? We should preserve as given? Probably keep as is but maybe fix typo? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Changing typo could be considered inventing? It's a minor correction; but we could keep as "Christian Hospitial North East". Safer to keep original text. Schedule: Part time evening/midnight role - 5:30 Pm -6 Am Must work every 3rd weekend and 2 holidays a year 6.30 hours but chance to pick up more hours. We'll keep as is. Overview: The paragraph about BJC HealthCare. Role Purpose: The Patient Access Representative is often the first point of contact... (the long paragraph). We'll include that under About the role maybe after overview. Responsibilities: The long paragraph starting with "Utilize critical thinking skills..." etc. Minimum Requirements: Education High School Diploma or GED; Experience No Experience. Preferred Requirements: Education Associate's Degree; Experience Supervisor Experience No Experience (weird). We'll keep as is. Licenses & Certifications: CHAA. Benefits: list as described. We also have "Preferred Qualifications Role Purpose" maybe duplicate; but we already used Role Purpose. We need to avoid duplication: The posting includes "Preferred Qualifications Role Purpose" then later "Role Purpose". Actually the text: "Preferred Qualifications Role Purpose The Patient Access Representative is often the first point of contact..." So "Preferred Qualifications Role Purpose" is a heading then the description. So we can treat that as Qualifications section with Role Purpose description. Thus Qualifications section will contain the Role Purpose description. Now we need to format lists. For Responsibilities: It's a long paragraph with multiple sentences; we could break into bullet points? But instruction: Use

  • for any list of duties/requirements/benefits. If the responsibilities are not explicitly a list but a paragraph, we could keep as

    . However there are multiple duties separated by periods; but not a list. Safer to keep as

    . For Requirements: we have Education and Experience items; could be list. For Benefits: definitely list. For Qualifications: we have Role Purpose description; could be

    . For About the role: we have location, schedule, overview, maybe role purpose? But role purpose moved to Qualifications. So About the role will have location, schedule, overview. We need to avoid filler like "commensurate with experience". Not present. Now produce HTML. Structure:

    About the role

    Location: Christian Hospitial North East

    Schedule: Part time evening/midnight role - 5:30 Pm -6 Am Must work every 3rd weekend and 2 holidays a year 6.30 hours but chance to pick up more hours.

    Overview: BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

    Responsibilities

    Utilize critical thinking skills to problem solve a variety of situations, anticipating patients' needs and being able to respond to them. Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person, over the computer or by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical, financial, and billing record by correctly selecting the precise Master Patient Index (MPI).The responsibilities of this position include hospital registration and scheduling within multiple BJC systems. Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple BJC systems. Validates that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Each patient completes HIPAA acknowledgement.BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

    Requirements

    • Education: High School Diploma or GED
    • Experience: No Experience
    • Preferred Requirements: Education Associate's Degree; Experience Supervisor Experience No Experience
    • Licenses & Certifications: CHAA

    Qualifications

    The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards. The Patient Access Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence, professional