Patient Access Rep

Job Summary

Responsible for duties in support of departmental efficiencies which may include: greeting customers following company standards of care, providing world-class customer service, answering inbound and outbound calls, performing PBX operations, executing reception/basic demographic quick registration data entry, and thoroughly explaining and securely handling Hospital and patient legal forms (i.e., Advance Directives, Conditions of Services, Consent for Treatment, Important Message from Medicare, EMTALA, etc.).

Qualifications

• Education: Required - High school diploma or equivalent. Preferred - Some college.
• Experience: Preferred - Customer service role and administrative role in medical facility, health insurance, or related area.
• Certifications: Not Applicable.