Patient Access Rep

About the role

Why Choose Us? Our collaborative environment allows you to work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. We understand the importance of balance in your life, offering flexible scheduling to ensure you have time for what matters most to you. Our competitive compensation and benefits package reflects your skills and dedication, and our incredible culture fosters fairness, teamwork, and a positive atmosphere.

Responsibilities

• Greets patients and visitors in a prompt, courteous and helpful manner.
• Checks patients in and out, verifying current information and obtaining up-dated information and paperwork when necessary.
• Scans patient insurance cards and documentation into the EMR system.
• Collects the required payment, issues an appropriate receipt, and applies copay or co-insurance payments received to the patient’s account.
• Balances the charges and fees incurred in the office and prepares the deposit daily.
• Schedules any follow-up appointments.
• Helps in answering the back line, screens calls, takes messages, and effectively shares information with patients, their families, and referring physician’s offices.
• Interacts with clinical staff in order to coordinate patient care and work flow of the clinic.
• Maintains work area and reception area in a neat and orderly manner at all times.
• Prints and distributes faxes and mail.

Requirements

• High School diploma/GED or equivalent experience.
• Bilingual is a plus.
• 1-2 years of Medical Receptionist Experience.
• 1-2 years of experience with insurance verification.

Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount.
• Dental & Vision Insurance.
• 401(k) with Annual Employer Contributions.
• Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more.
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges.
• Generous Paid Time Off: Up to 2 weeks of PTO starting out (Increases with tenure), 7 paid holidays + 2 floating holidays.