Patient Access - Phone Scheduling Representative- PT Bil/Span

About the role

We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process!

Responsibilities

• Manage our online appointment system
• Answer patient inquiries via phone and email
• Assist with patient check-in and registration
• Schedule and confirm patient appointments
• Collect patient information
• Ensure accurate and up-to-date patient records
• Respond to patient inquiries and provide exceptional customer service

Requirements

• High school graduate or equivalent
• One year of related experience
• Part-time schedule:
• Monday: 8:45 AM – 5:00 PM
• Tuesday: 8:45 AM – 5:00 PM
• Wednesday: 9:00 AM – 1:00 PM
• Thursday: Off
• Friday: 8:30 AM – 12:30 PM

Qualifications

• Excellent communication skills
• Strong attention to detail
• Experience using electronic medical records and scheduling software
• A friendly and professional demeanor
• A passion for delivering exceptional patient care

Benefits

We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement.

Pay

Competitive compensation package

Schedule

Part-time schedule:

• Monday: 8:45 AM – 5:00 PM
• Tuesday: 8:45 AM – 5:00 PM
• Wednesday: 9:00 AM – 1:00 PM
• Thursday: Off
• Friday: 8:30 AM – 12:30 PM

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.