Patient Access Coordinator

Job Type Full-time Description PromptCare is seeking an experienced Patient Access Coordinator to join our team. As a Patient Access Coordinator, you are responsible for identifying incomplete prescriptions, notifying and education physician offices and follow up on the missing documentation. Job Type: Full-Time, 40 hours per week, Monday - Friday Requirements High school diploma or GED Previous experience working with insurance companies and healthcare professionals (pharmacy, physicians, nurses, etc.) is preferred, not requiredExperience understanding medical and pharmacy benefitsPrevious experience with specialty pharmacy patient admissions and customer service in a similar referral source-based practice setting is strongly preferred Must have strong PC skills, especially the MS Office suite. Previous experience with the pharmacy order processing system, CPR+, is preferred (although training will be provided) Job Responsibilities, Included But Not Limited To Provide status updates and workflow process guidance to MDOs and new patientsSupporting coverage navigation and access processesClarifying required documentation with MDOsProviding connection and escalation to pharmacists surrounding clinicals questionsReviews of initial patient referral admission data and documentsMakes outbound and takes inbound calls from providers and new patients addressing new patient’s prescriptions and providing updates to each partyProvides warm transfer calls to manufacturer HUBsOther duties assigned Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee is required to occasionally walk, and bend or stand as necessary. This position requires the ability to occasionally open filing cabinets, lift office products and supplies of 25 pounds but no more than 35 pounds. Benefits & Perks Comprehensive Medical, Dental, and Vision Package401(k) Plan with Company MatchGenerous PTO: Vacation, Sick Time, Personal Days, and Paid HolidaysLife Insurance: Standard coverage with optional enhancementsEmployee Assistance Program: Free counseling and coaching sessionsEmotional Well-being and Work-Life Balance ResourcesShort & Long-Term Disability: Company-paid with optional supplementsAccidental Death and Dismemberment InsuranceFSA and HSA: Manage healthcare expensesCommuter Spending ProgramsVolunteer and Engagement OpportunitiesEmployee Referral BonusesExclusive Discounts on entertainment, travel and various other supplemental and cellphone plans Equal Employment Opportunity The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.