Patient Access Coordinator

We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. The posting includes: "Why Us?" description (company overview). Could be "About the role"? Actually "Why Us?" is company description. Could be "About the role" maybe not. The posting includes "Could This Be For You?" describing role. Then "Your Impact" with bullet list of duties. Then "Minimum Qualifications". Then "Additional Success Factors". Then "Our Investment in You" listing benefits. We need to decide sections: About the role (maybe combine Why Us? and Could This Be For You?). Responsibilities (Your Impact). Requirements (Minimum Qualifications). Qualifications (maybe Additional Success Factors? but they are more like skills). Skills (maybe Additional Success Factors). Benefits (Our Investment in You). Pay and Schedule not present, so omit. We must not repeat job title as heading. No Job ID. We must preserve all substantive info, not invent. Remove boilerplate like EEO etc. Also remove navigation etc. The EEO paragraph at end should be removed. Also remove "#ERF-HPO". Also remove "Hanger, Inc. is committed to providing equal employment opportunity..." etc. We need to keep the content: Why Us? paragraph, Could This Be For You? paragraph, Your Impact bullet list, Minimum Qualifications bullet list (though it's sentences), Additional Success Factors bullet list (many bullet-like sentences), Our Investment in You bullet list. We need to format as

• for any list of duties/requirements/benefits. For prose use

  . So we need to decide which parts are lists. "Your Impact" includes items each starting with bold label? Actually they are sentences: "Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area". That's a duty. Could be list items. "Minimum Qualifications" includes multiple sentences: "High school diploma or equivalent combination of education and experience required." etc. Could be list. "Additional Success Factors" includes many bullet-like sentences each starting with ability etc. Could be list. "Our Investment in You" includes bullet points: "Competitive Compensation Packages", "8 Paid National Holidays & 4 additional Floating Holidays", etc. Could be list. We need to avoid filler like "commensurate with experience". Not present. We need to ensure we don't create sections with empty content. Thus sections:

  About the role

  maybe combine Why Us? and Could This Be For You? as prose. But "Why Us?" is company overview, not exactly about role. Could still be "About the role". Might be okay. Alternatively we could have

  About Hanger

  but not allowed headings list; only those specific headings. So we must use one of those headings. "About the role" is allowed. We'll put company overview and role description there. Then

  Responsibilities

  with list from Your Impact. Then

  Requirements

  with list from Minimum Qualifications. Then

  Skills

  with list from Additional Success Factors. Then

  Benefits

  with list from Our Investment in You. We must not include Pay or Schedule. Now we need to preserve all substantive information. Let's extract text. Why Us? paragraph: "Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom." Could This Be For You? paragraph: "Could This Be For You? In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency." Your Impact list items (as given): - Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area - Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations - Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk - Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans. - Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources. - Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information. - Record Maintenance: Ensure accurate and complete electronic health records for all patients. Minimum Qualifications sentences: - High school diploma or equivalent combination of education and experience required. - Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. - Hanger will administer the Talent Sorter as part of the selection process - Less than one year of customer service, administrative or related experience required. - Experience in a receptionist position or experience with medical front office procedures preferred. - Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. Additional Success Factors sentences (each starts with ability etc.): - Strong interpersonal, oral (including telephone) and written communication skills. - Ability to key 30 words per minute with accuracy required. - Ability to work with handicapped individuals. - Understanding of Alpha filing system. - Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred. - Ability to use a computer, including Windows-based software and e-mail. - Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc. - Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. - Keep the patient at the center of everything that you do, building lifelong trust. - Foster open collaboration and constructive dialogue with everyone around you. - Continuously innovate new solutions, influencing and responding to change. - Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You bullet list: - Competitive Compensation Packages - 8 Paid National Holidays & 4 additional Floating Holidays - PTO that includes Vacation and Sick time - Medical, Dental, and Vision Benefits - 401k Savings and Retirement Plan - Paid Parental Bonding Leave for New Parents - Generous Employee Referral Bonus Program - Mentorship Programs- Mentor and Mentee We need to ensure we don't include EEO paragraph. Now produce HTML. We'll wrap each section in

  then

  • for lists, or

    for prose. For About the role: combine two paragraphs into maybe two

    inside section. Thus:

    About the role

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

    Could This Be For You? In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.

    Then Responsibilities:

    Responsibilities

    • Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
    • Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
    • Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk
    • Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
    • Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
    • Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
    • Record Maintenance: Ensure accurate and complete electronic health records for all patients.
    Requirements:

    Requirements

    • High school diploma or equivalent combination of education and experience required.
    • Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred.
    • Hanger will administer the Talent Sorter as part of the selection process
    • Less than one year of customer service, administrative or related experience required.
    • Experience in a receptionist position or experience with medical front office procedures preferred.
    • Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
    Skills:

    Skills

    • Strong interpersonal, oral (including telephone) and written communication skills.
    • Ability to key 30 words per minute with accuracy required.
    • Ability to work with handicapped individuals.
    • Understanding of Alpha filing system.
    • Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred.
    • Ability to use a computer, including Windows-based software and e-mail.
    • Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
    • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
    • Keep the patient at the center of everything that you do, building lifelong trust.
    • Foster open collaboration and constructive dialogue with everyone around you.
    • Continuously innovate new solutions, influencing and responding to change.
    • Focus on superior outcomes, and calibrate work processes for outstanding results.
    Benefits:

    Benefits

    • Competitive Compensation Packages
    • 8 Paid National Holidays & 4 additional Floating Holidays
    • PTO that includes Vacation and Sick time
    • Medical, Dental, and Vision Benefits
    • 401k Savings and Retirement Plan
    • Paid Parental Bonding Leave for New Parents
    • Generous Employee Referral Bonus Program
    • Mentorship Programs