Patient Access Coordinator

About the role

This role involves providing exceptional patient access services in a healthcare setting, acting as the first point of contact for patients entering the system.

Responsibilities

• Patient identification and registration
• Scheduling appointments and procedures
• Supporting bed placement activities in coordination with nursing and physician staff
• Maintaining high accuracy in all registration and scheduling tasks
• Managing workflow within the Electronic Health Record (EHR) system
• Ensuring regulatory compliance
• Assisting with patient flow and bed management
• Supporting emergency department operations
• Managing the death process in accordance with legal requirements

Requirements

• High school diploma or equivalent
• Computer skills and proficiency with EHR systems
• Customer service experience, preferably in a healthcare setting
• Knowledge of medical insurance processes

Skills

• Strong communication and interpersonal skills
• Cultural sensitivity and customer service orientation
• Problem-solving and critical thinking
• Adherence to safety protocols and regulatory compliance

Schedule

Part-time, located in the Emergency Department with daytime hours.