Patient Access Central Unit Authorization

Schedule

Monday to Friday: Day schedule

Job Summary and Qualifications

Seeking a Patient Access Central Unit Representative who will be responsible for timely and accurate processes associated with some or all of the following:

• Pre-registration
• Insurance Verification
• Pre-Certification
• Insurance Notification

What will you do in this role

Perform pre-registration and insurance verification within 3-5 days prior to date of service for both inpatient and outpatient services.

Follow scripted benefits verification pre-certification format in Meditech custom benefits screen and record benefits and pre-certification information.

Perform electronic insurance eligibility confirmation when applicable and document results.

Complete Medicare Secondary Payor Questionnaire as applicable for retention in imaging system (i.e OnBase).

Calculate patient cost share and be prepared to collect via phone or make payment arrangement.

Contact patient via phone to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient on where to present at time of appointment.

Receive and record payments from patient services scheduled.

Utilize appropriate communication system to facilitate communication with hospital gatekeeper.

Contact physician to resolve issue regarding prior authorization or referral forms.

Perform insurance verification and pre-certification follow up for prior day’s walk in admissions/registrations and account status changes by assigned facility.

Qualifications

High school diploma or GED preferred

1 year of related experience required

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues.

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing.

We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country.

Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals!

Our Talent Acquisition team is reviewing applications for our Patient Access Central Unit Authorization opening.

Qualified candidates will be contacted for interviews.

Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.