Patient Access Assistant I - Lewisburg ENT - Days
General Summary
Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of their duties.
Responsibilities
- Duties and Responsibilities
- Essential Functions
- Collections and Registration
- Check-In and Check-Out
- Reconciliation and Reporting
- Billing and Insurance
- Service Recovery and Improvement
Qualifications
- Minimum Education
- Work Experience
- Required Courses and Training
About the Role
Works under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of their duties.
Common Expectations
- Types and/or Compiles Correspondence and Reports
- Photocopies Information
- Fills Information
- Answers the Telephone
- Takes Messages and Directs Calls
- Prepares and Maintains Records of Patient Charges
- Maintains Department Records, Reports and Files
- Maintains Established Policies and Procedures
- Participates in Educational Programs and In-Service Meetings
- Provides Outstanding Service to All Customers
- Fosters Teamwork
- P Practices Fiscal Responsibility Through Improvement and Innovation
- Proactively Approach and Greet All Guests with a Warm and Personal Greeting
Qualifications
- Minimum Education
- Work Experience
- Required Courses and Training
Benefits
Comprehensive health benefits
Retail savings plan
Paid time off (PTO)
Education assistance
Financial education and support, including DailyPay
Expanded Paid Parental Leave
About Us
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.