Patient Access Analyst, FT

About the role

The Patient Access Analyst (PAA) can perform all Patient Access Services (PAS) functions including but not limited to those outlined below.

Responsibilities

• Audit the work of new and current employees within UNITY HEALTH access management departments, including all Patient Access Services general competencies and uses of the CPSI and PAS applications.
• Utilize automated quality assurance reports and denial information to develop and distribute quality assurance "Report Cards" for PAS personnel.
• Provide quality assurance trending reports by shift and work area.
• Met with Team Leads and Supervisors to discuss employee performance.
• Act as a role model in the area of professional maturity and performance standards.
• Be fully competent in all PAS functions they audit and internally certified in all general functional areas for PAS representatives.

Requirements

• A High School diploma or equivalent.
• Medical terminology preferred.
• Able to type at least 25-30 words per minute.
• Pass an internal clerical examination after training.
• Pass internal certification examinations to demonstrate understanding of PAS overall competencies after training.
• Exhibit competency with Microsoft Office applications.
• Previous experience in hospital admissions, business office, or physician’s office preferred.

Job Knowledge

• After training, must pass internal certification examinations to demonstrate understanding of PAS overall competencies.

Skills

• Accurately type 25-30 words per minute.
• Use of Microsoft Office applications.
• Knowledge of PAS applications.
• Experience in hospital admissions, business office, or physician’s office.

Benefits

• No safety-sensitive position classification.

Pay

N/A

Schedule

N/A

Physical Demands

• Sitting: 3-4 hours.
• Standing: 3-4 hours.
• Walking: 3-4 hours.
• Moderate lifting: 20-25 pounds, 1-10 times per day.
• Moderate bending, squatting, and kneeling.
• Frequent fine motor movement with both hands.
• Manual dexterity to utilize computer.
• Good visual and hearing discrimination.
• Moderate lack of control over pace of work.
• High level of interaction with patients and employees throughout the work day.
• Strong verbal and written communication skills.
• Detail orientation.
• Strong computation skills.
• Accepts authority and follows instructions well.