Pathways Specialist

About the role

Join the Vancouver Housing Authority (VHA) as a Pathways Specialist and play a vital role in connecting community members with essential resources and services. You’ll work with individuals at risk of adverse health or housing outcomes, conducting risk assessments, developing personalized plans, and helping participants navigate community resources to achieve self-sufficiency.

Responsibilities

• Conduct intake and risk assessments to identify participant needs.
• Provide one-on-one coaching to help participants improve their health and housing stability.
• Connect participants with vital services, including healthcare, financial assistance, and transportation.
• Collaborate with coworkers and community resources to help participants reach their goals.
• Assist participants in overcoming challenges such as paperwork, appointment scheduling, and compliance with housing programs.
• Follow up with participants through home visits, phone calls, and visits in other settings where the participant can be found.
• Maintain detailed records and contribute to program evaluation efforts.

Requirements

• Excellent interpersonal skills required to communicate effectively with residents, community partners, staff, and public officials.
• Ability to work effectively in a collaborative, team-based work environment, including giving and receiving constructive feedback.
• Provide excellent customer service to clients.
• Cultural awareness, sensitivity, and competency, including the ability to successfully work with individuals from diverse cultures and backgrounds.
• High School diploma or equivalent.
• Minimum of two years’ experience in health education or chronic disease management.
• Experience working with low-income, multi-ethnic populations preferred.
• Bilingual preferred.
• Knowledge of community resources in Clark County a plus.
• Must have a valid driver’s license, access to a reliable vehicle, and fewer than 3 moving violations in the last 3 years.

Pay

The full wage range for this position is $23.57 - $33.00 per hour. Starting salary is determined by required qualifications and relevant experience.

Schedule

Full-time, non-exempt position working in-person/on-site 8 am - 5 pm, Monday - Friday.

Benefits

• Eligibility to enroll in medical, dental, vision, life insurance, and disability insurance.
• 5.58% employer contribution to WA PERS (retirement).
• 12 company-paid holidays.
• Generous paid vacation time and separate sick time accrual.
• Meaningful work addressing affordable housing and homelessness in the community.