Pat Access Rep I, .5 FTE, 3rd shift

About the role

Welcome patients and families with warmth, professionalism, and empathy. Gather and verify demographic and insurance information with accuracy and care. Complete patient registrations following established guidelines. Help prevent billing delays by ensuring clean, error-free accounts. Maintain fast, precise data entry in a busy, fast-moving environment. Collaborate with a supportive team while also working independently. Provide age-appropriate service to the diverse patient population we serve.

Responsibilities

• Welcome patients and families with warmth, professionalism, and empathy.
• Gather and verify demographic and insurance information with accuracy and care.
• Complete patient registrations following established guidelines.
• Help prevent billing delays by ensuring clean, error-free accounts.
• Maintain fast, precise data entry in a busy, fast-moving environment.
• Collaborate with a supportive team while also working independently.
• Provide age-appropriate service to the diverse patient population we serve.

Requirements

• A High School Diploma, GED, or HSED.
• At least 1 year of customer service experience.
• Strong multitasking, organizational, and problem-solving skills.
• Comfort with computers, Microsoft Windows, and basic troubleshooting.
• A calm, positive presence even on busy days.
• A commitment to our mission, values, and the families we serve.

Qualifications

• High School Diploma, GED, or HSED.
• At least 1 year of customer service experience.
• Strong multitasking, organizational, and problem-solving skills.
• Comfort with computers, Microsoft Windows, and basic troubleshooting.
• A calm, positive presence even on busy days.
• A commitment to our mission, values, and the families we serve.

Skills

• Customer Service
• Data Entry
• Teamwork
• Problem Solving
• Computer Skills

Benefits

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Pay

N/A

Schedule

Week 1 & Week 2: Monday – Friday: 11:00 p.m. – 3:00 a.m.

Contact

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/