Pastry Supervisor

About the Role

Join our team at La Farm Bakery, where you'll embody our values through action, example, and communication while ensuring high-quality bread and pastry production. This role requires a passion for baking, exceptional customer service, and the ability to work in a fast-paced environment.

Responsibilities

• Embody La Farm values: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching, and Innovation.
• Ensure bread production adheres to recipe specifications, ingredient/product freshness, and quality standards.
• Produce consistent, high-quality baked goods while adhering to recipes and production schedules.
• Demonstrate world-class customer service and urgency in serving every customer.
• Assist the pastry manager and team in bakery production, following La Farm’s systems, policies, and procedures.
• Check production schedules to determine variety and quantity of goods to bake.
• Follow La Farm’s pastry scaling, mixing, dividing, proofing, shaping, and baking systems.
• Mix and bake ingredients according to recipes to produce pastries and baked goods.
• Perform daily shift roles, including combining ingredients, rolling/shaping dough, and operating equipment.
• Complete checklists and cleaning tasks to maintain sanitation and safety standards.
• Assist with next-day set-up, proper rotation, and inventory management (dry goods, cooler, freezer).
• Operate baking equipment, setting time, temperature, and speed controls.
• Monitor and control inventory levels, ensuring proper ordering of supplies.
• Inspect products for quality, identifying damaged or expired goods.
• Maintain grade “A” or better health and sanitation standards.
• Uphold company standards for opening/closing procedures and ensure safe working conditions.
• Perform other duties as assigned to support bakery operations.

Requirements

• 2-3 years of professional culinary experience baking pastries.
• Strong production skills, including technique, consistency, and accuracy.
• Demonstrated creative thinking and problem-solving abilities.
• Exceptional customer service skills.
• Familiarity with baking equipment (machine mixer, divider, moulder, 5-tier oven).
• Understanding of dough and bread fermentation processes, including necessary adjustments.
• Proficiency in scaling dough, mixing, shaping large volumes, and proper oven management.
• Analytical ability and math proficiency for production scheduling and daily operations.
• Strong relationship-building skills and a positive, team-oriented demeanor.
• Ability to work in a fast-paced environment, multitask, and meet deadlines.
• Flexibility to work weekends, holidays, and non-consecutive days off.
• Desire to experiment and create new products.

Physical Demands

• Ability to bend and lift up to 50 lbs.
• Ability to stand for extended periods.

Benefits

• Medical Insurance
• Dental/Vision Coverage
• Long-Term/Short-Term Disability
• Employee Life Insurance and Accidental Death & Dismemberment
• Paid Time Off
• Free bread and store discounts
• Employee Assistance Program (EAP)