Passenger Assistant

Working Pattern

3 On / 3 Off – 12 hour shifts

Responsibilities

• Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
• Communicate effectively with passengers and staff
• Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-in, airport security and pre-boarding aircraft
• Safely assist in the transfer of passengers from aircraft to airport terminal using various equipment
• Comply with all Health & Safety regulations
• Use company equipment responsibly

Requirements

• Must have the Right to Work in the UK
• Ability to communicate with people and colleagues at all levels
• Ability to lift passengers in accordance with manual handling guidelines
• Required to pass pre-employment screening, including 5 years of employment referencing

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)