AIRLINE PASSENGER ASSISTANT

Responsibilities

• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate agents, if necessary
• Complete thorough incident reports

Qualifications

• Must be 18 years of age or older
• No high school diploma, GED, or college degree required
• No experience required; on‑the‑job training provided
• Preferred: one (1) year of customer service experience

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. With over 100,000 team members and more than $8 billion in annual revenue, ABM serves sectors such as commercial real estate, aviation, education, mission‑critical, and manufacturing. The company is committed to creating smarter, more connected spaces and offers a world‑class training program for veterans and all employees.

Benefits

ABM offers a comprehensive benefits package. For details, visit ABM Employee Benefits – Front Line Team Members.

Pay

Hourly Rate: $13.00 per hour (paid weekly). Tip earnings can increase weekly earnings by $25–$100 for extraordinary customer service.

Location

Cleveland, OH – Hopkins Airport