PartTime Support Services Clerk, Student Position

About the role

The Part-Time Support Services Clerk position at Mid Hudson Valley Federal Credit Union is available for students only. The role requires providing support to the Support Services Team and assisting members in a courteous and professional manner. Key responsibilities include reviewing and processing negative accounts, updating related spreadsheets, reporting to Chex Systems for losses and recoveries, and performing daily checking, scanning, and processing of back-office check deposits.

Responsibilities

• Reviewing and processing negative share and share draft accounts, adding notes to accounts, restrictions, and lockouts for accounts that are 30 days negative and for share draft accounts that are closed by the system for being negative more than 45 days.
• Updating related spreadsheets and processing recoveries.
• Reporting to Chex Systems for losses and recoveries on accounts.
• Daily Checking 21 scanning and processing of back-office check deposits (bin work).
• Performing other duties as assigned.

Requirements

• One month to twelve months of similar or related experience.
• A high school education or GED.
• Courtesy, tact, and diplomacy are essential elements of the job.
• Knowledge of financial or accounting processes and terminology.
• Time management skills.
• Ability to manage multiple workloads with successful results.
• Organizational skills, listening skills, problem analysis and problem resolution.
• Interpersonal skills and proficiency.
• Above-average computer skills (i.e., Microsoft Office).
• Ability to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs.
• Capable of climbing / descending stairs in an emergency situation.
• Normal range of vision and hearing abilities required.
• Able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
• Able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
• Able to work extended hours or travel off site whenever required or requested by management.
• Able to read and carry out various written instructions and follow oral instructions.
• Able to complete basic mathematical calculations, spell accurately, and understand computer basics.
• Able to speak clearly and deliver information in a concise manner.

Skills

• Sound judgment when making decisions in normal situations.
• Keeping management informed regarding key operational issues affecting the department.
• Acting as a good team player, which includes occasionally making recommendations for operational improvements, and occasionally participating in credit union sponsored community activities or charitable fund-raising events.
• Remaining adaptable and adjusting to change with reasonable instruction.

Pay

$18.50 per hour

Schedule

Part Time Regular