Parts Warehouse Clerk 1

About the Role

This position is responsible for responding to customers' needs in a positive, caring, and timely manner while demonstrating a sense of urgency. The role involves providing prompt, accurate, and efficient processing of all parts transactions and related warehouse activities, working independently, with specific direction, or as a member of a team.

The incumbent is expected to model the following practices daily:

• Demonstrate alignment with the company's mission and core business values
• Collaborate with key internal/external resources
• Participate in ongoing self-development

Responsibilities

• Models, promotes, and reinforces the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with the company’s Vision, Values, and Mission
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, warehouse environment, tools, and work areas in good, clean, and working order
• Completes all parts order pulling transactions for external and internal customers accurately, timely, and supportively to ensure customer satisfaction
• Completes all stock replenishment tasks accurately and timely to ensure proper inventory status in the parts warehouse
• Maintains parts operations office, warehouse, and outside yards in a neat and orderly condition as assessed by the department manager
• Develops sales and inventory skills by completing internal training programs as determined by performance review goal setting for self-improvement
• Completes internal parts orders, identifies parts for return, and communicates job status to supervisor as needed
• Learns how to place 3rd party orders through the CODA system and how to receive orders through the CODA system
• Performs housekeeping duties while adhering to contamination control guidelines
• Works overtime as required by workload
• Requires regular and punctual attendance
• Performs other duties as assigned

Requirements

• High school diploma or equivalent required
• Up to two years of experience
• Must complete HOLT VBL and DiSC training
• Up to 10% travel may be required, including overnight stays and travel between stores within the region for special projects or company needs

Skills

• Ability to meet all requirements as outlined in the Parts Warehouse Position Designation Guidelines, including order pulling, job-related software, forklift operation, hydraulic hose building, ladder JSA, battery JSA, prime mover JSA, will counter operations, and all applicable policies and procedures
• General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Knowledge and proficiency with current computer software and related hardware
• Operation and control skills of equipment or systems
• Equipment selection skills by determining the kind of tools and equipment needed to do a job
• Ability to follow logical troubleshooting procedures
• Ability to work independently and as part of a team
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair, including an overhead crane
• Ability to operate a conventional forklift
• Ability to operate the controls of a machine or vehicle quickly and repeatedly to exact positions
• Self-starting and self-motivated
• Good verbal and written communication skills
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences

Physical Requirements

• Significant amount of time standing, walking, kneeling, crouching, stooping, climbing, and reaching
• Constant movement and use of hands; requires good manual dexterity
• Communicates with customers, supervisor, manager, and co-workers
• Routinely reacts to visual, auditory, and other signals including alarms and instructions; visually inspects work
• Frequently lifts and moves materials and equipment up to 50 lbs.; must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment

Work Environment

• Regularly works indoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
• Works in extremely bright or inadequate lighting
• Exposure to high noise levels and body vibration
• Works in an enclosed and open vehicle or equipment
• Requires wearing common protective or safety equipment
• Exposure to minor burns, cuts, bites, or stings
• Potential WMS work environment