Parts to Service

About the Role

Del Amo Motorsports is a leading Powersports dealership with 8 locations across Southern California, including Orange County, Los Angeles, Long Beach, Redondo Beach, and San Diego. We are seeking honest, self-driven, and results-oriented individuals with a positive outlook and a strong focus on customer service to join our team. This is an opportunity to work in a fun and friendly environment with a company that leads the industry.

Responsibilities

• Review repair orders (R.O.s) and coordinate with dispatch/service manager for urgent or outstanding part orders requiring immediate attention.
• Track and follow up on all pending special orders (S.O.s) for purchase order confirmation, input notes on parts arrival or E.T.A., find alternatives, and communicate back orders.
• Restock parts to service shelves, maintain a minimum supply of vital parts, and recommend orders for low-stock products to prevent shortages.
• Check Lightspeed and the service scheduler for new R.O.s and prepare parts for necessary service work, including next-day appointments.
• Verify correct part fitment and availability status when placing orders, and notate priority.
• Manage parts-to-service inventory: review all parts received for R.O.s bi-monthly and prepare parts no longer needed for supplier returns. Process supplier returns via the supplier website and Lightspeed.
• Maintain tool stock with accurate counts, part numbers in Lightspeed, labeling where possible, and check tools in and out.
• Complete daily checklist tasks.
• Recommend to the manager parts that must be stocked or carried temporarily.
• Maintain easy access to parts catalogues and O.E.M. websites to improve efficiency.
• Monitor all inventory and report suspicious activity, such as theft, to the manager immediately.
• Upsell and add-on to R.O.s using current stock or available inventory.
• Research and stay up to date with all current model year units and new products.
• Complete all O.E.M. online training.

Qualifications

• High school diploma or equivalent.
• Computer literacy preferred.
• Interest or experience in sales and the Powersports industry preferred.
• Solid communication skills.

This position reports directly to the Parts Manager.