Parts Store Mgr

About the role

The Parts Store Manager oversees the operations of the parts store functions including shipping, receiving, delivery, inventory management, and order filling. This role involves coordinating day-to-day operations, providing leadership, motivation, and training, delegating and supervising assignments, ensuring a uniform and efficient workflow, and creating a culture that delivers customer excellence.

Responsibilities

• Complete Manager Training program and job rotation tasks as assigned.
• Maintain professional behavior consistent with the Mission, Vision, and values of WCAT.
• Provide exceptional customer service.
• Manage inventory to provide more efficient warehouse flow and ensure accurate receiving and order filling processes.
• Schedule and conduct annual physical inventory counting and recording.
• Supervise and coordinate activities of Parts Warehouse Supervisors, including recruiting, hiring, terminating, reviewing performance, and coaching team representatives.
• Monitor and update team members' time records to ensure accuracy.
• Lead safety excellence and overall compliance.
• Implement business strategies set forth by senior management and improve the business by administering and evaluating short and long-term objectives for the parts store.
• Communicate with customers and company employees to resolve customer problems and expedite customer deliveries when necessary.
• Manage productive home team meetings.
• Assist Warehouse Parts Supervisors with development of warehouse and routinely analyze and control expenditures to meet budget.
• Handle supervisory duties, which will include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

• Bachelor's degree (B. A.) from four-year college or university; and/or three to five years related experience and/or training.
• Ability to read, write, interpret, convey, and receive information in written, verbal, and diagram form.
• Ability to remain calm during emotional or escalated circumstances with customers or other employees.
• Solution-oriented mindset.
• Strong time-management skills for self and others.
• Ability to present information in group settings to train or inform employees or customers.
• Willingness to relocate to any of our locations within the Oklahoma or Texas territory.

Qualifications

• Must have a solution-oriented mindset.
• Must have strong time-management skills.
• Must be able to communicate effectively in group settings.
• Must be willing to relocate to any of our locations within the Oklahoma or Texas territory.

Skills

• Customer service skills.
• Inventory management.
• Leadership and motivational skills.
• Time management.
• Training and coaching skills.
• Communication skills.
• Problem-solving skills.

Benefits

We offer a comprehensive benefits package including health, dental, vision, life, and more.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Contact Information

For further information, please review the Know Your Rights notice from the Department of Labor.