Parts Specialist II VDOT

About the role

The Parts Specialist II provides counter service to VDOT employees who need parts or equipment to perform their jobs. This role assists with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service.

This is an hourly position with a pay range of $13.00 to $22.62 per hour. Placement within this range will be based on relevant experience, certifications, and demonstrated skills.

Responsibilities

• Provide quality customer service, including:
  • Reviewing, familiarizing with, and adhering to the Product Group Catalog, Policy and Procedures Manual, MANCON’s SOPs, and Safety Manual
  • Meeting and greeting customers
  • Reviewing requisition forms for completeness (signatures, timestamps, part numbers, descriptions, and quantities)
  • Answering questions about parts availability
  • Researching and providing correct parts
  • Informing customers when requested parts are available
• Drive a vehicle to designated locations to pick up parts, including:
  • Providing company documentation to vendors (e.g., tax exempt form, credit references)
  • Reviewing invoices for accuracy in pricing and quantities
  • Returning products to the MANCON location in a timely manner
• Data Entry:
  • Assist in generating invoices for customer requisitions in the inventory system
  • Assist in entering vendor receiving documents in the inventory system
• Inventory Management:
  • Assist in performing weekly inventory cycle counts
  • Assist in performing wall-to-wall inventories at the site
• Other duties:
  • Follow established guidelines for vehicle and equipment maintenance
  • Provide 24-hour support at the VDOT location during emergencies
  • Travel to locations to pick up parts
  • Assist with inventory research projects as requested
  • Adhere to required procedures
  • Participate in the SCM continuing training program
  • Assist with other duties as assigned
  • Use training, knowledge, and experience to research and solve day-to-day issues independently

Requirements

• 1 year of computer experience
• 24-hour availability during emergency and/or critical operations
• Valid Driver’s License with two years of driving experience
• 5 years of experience with auto or heavy-duty truck parts (P1 or P2 ASE certification may substitute for 2 years of experience)

Preferred Qualifications

• Delivery driver experience
• Inventory experience
• Ability to obtain and maintain a forklift license

Physical Requirements

• Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects
• Essential physical tasks: Driving, lifting, reaching, sitting, standing, stooping, walking
• Work environment: Mostly performed in storerooms and warehouses with uncontrolled temperatures, dirt, dust, or damp conditions; also performed in vehicles traveling to sites

Pay

$13.00 to $22.62 per hour