Parts Specialist

Are you ready to take your career to the next level? RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world-class customer service and thrives in a fast-paced setting.

Pay

$23 - $28/hour

Benefits

• Competitive wages and profit-sharing program to match your skills and experience.
• Comprehensive benefits package that supports your well-being. View RDO's benefits page for details.
• Opportunity to participate in a career path program that gives you autonomy to manage your own career.

About the role

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices, and entrepreneurism of our team members.

RDO's customers in and around Thief River Falls do the important work of feeding the nation while creating a positive lift in their communities. They value knowledgeable partners who work with them to help them succeed every day—regardless of what the growing season brings.

Responsibilities

• Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
• Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
• Inventory management: Keep our stock in check with your keen eye for detail and love of order.
• Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.
• Showroom shine: Take pride in a clean and inviting space that reflects our commitment to quality.

Requirements

• Formal parts training and/or industry experience: Background in parts or relevant training is beneficial.
• Ability to learn mechanical and technical terms: Essential for effective performance.
• Experience with or willingness to learn parts operating systems and computer skills: Familiarity with parts systems and proficiency with technology and tools.
• Strong organizational and interpersonal skills: Key for managing tasks, building relationships, and effective communication.
• Exceptional customer service skills: Ensures customer satisfaction and repeat business.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why you'll love it here

• Outdoors friendly: The Thief River Falls area offers hunting, fishing, and snowmobiling throughout the region.
• Culture of support: Helping each other is what we do here; join a team where everyone works together to grow the store.
• Tight-knit team: Everyone is friendly in Thief River Falls and gets along as they work to solve customer problems throughout the region.