Parts Specialist

About the role

We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. The Parts Specialist performs office functions including parts support, records maintenance, filing, data entry, and other office clerical tasks.

Responsibilities

• Able to provide support coverage on parts job functions as required
• Use parts manuals to find and identify parts needed
• Provide parts lookup and sales assistance to customers and technicians
• Perform parts ordering, invoicing, shipping, and receiving functions from start to finish for customers and technicians
• Research and acquisition of materials from outside vendors
• Knowledgeable on all computer systems and methods for all parts functions
• Familiar with all parts department forms and documents and the appropriate methods for complying with each of the information requirements
• Maintain current knowledge and skills on changes in any manual or computer-related systems and procedures
• Knowledgeable on all document retention requirements and filing systems
• Reconciliation of reports, invoices, and purchase orders
• Familiar with the operation of all office equipment used in the parts department
• Maintain logs on maintenance and repairs for all office equipment
• Exhibit tact and etiquette on the phone and via electronic communications

Qualifications

• Good communications skills
• Excellent interpersonal relations skills
• Good computer and systems knowledge
• Solid parts department operation knowledge
• Some inventory management training in related fields
• A solid understanding of the financial aspects of the parts department

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Paid Birthday Holiday
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Monthly Profit Sharing Bonus
• Employee Stock Ownership Plan ("ESOP")
• Health and wellness program
• Discounts on products and services