PARTS SALESPERSON

Responsibilities

• Represent and promote the dealership in a professional, honest manner at all times, including personal conduct, behavior, and appearance.
• Sell parts, merchandise, and/or services to meet customer needs.
• Maintain customer goodwill by greeting and acknowledging all customers.
• Record sales and/or counter transactions.
• Assist in keeping the parts department clean and orderly.
• Supply Service Technicians with parts as required.
• Maintain the retail sales floor and displays to meet or exceed dealership standards.
• Assist with preparing and maintaining merchandise displays.
• Control showroom inventory to ensure maximum sales and customer satisfaction.
• Follow prescribed cash, credit, and check processing procedures when working the parts counter.
• Process cores, warranties, and new return merchandise at the point of sale.
• Verify receipt of shipments and assist with placing Machine Down and Stock Orders in their proper locations.
• Follow up on shortages and expedite through reporting to the Parts Manager.
• Participate in all job-related training and development.
• Attend training and schools as prescribed by management to maintain proficiency.
• Use dealership equipment and resources safely and proficiently (e.g., hydraulic hose-making machine, battery Safe-T-Fill machine, testing equipment, and vehicles).
• Perform routine housekeeping tasks to maintain cleanliness of products and the retail sales area.
• Be knowledgeable of parts merchandising and associated selling techniques.
• Maintain the condition of department vehicles, inventory, tools, and equipment.
• Perform various other duties as assigned.
• Follow all safety rules and regulations in performing work assignments.

Requirements

• At least 1 year of experience in Parts Department operations preferred.
• Large Ag/Construction equipment knowledge required.
• Ability to use standard desktop applications such as Microsoft Office and internet functions.
• Ability to work extended hours and weekends.
• Ability to analyze and interpret basic Parts Department reports.
• High School Diploma or GED equivalent.
• Solid oral and written communication skills.
• Excellent customer service skills.
• Good interpersonal skills.
• Ability to accept direction from immediate supervisors.
• General knowledge of parts used for agriculture and outdoor equipment.
• Ability to lift a minimum of 75 pounds; tasks may include lifting, bending, squatting, standing for prolonged periods, and sitting.

Schedule

Ability to work varying shifts, weekends, and holidays as needed.